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Section 1557 of the Affordable Care Act (ACA)
NeoLife Physical Therapy and Wellness complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.NeoLife Physical Therapy and Wellness does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
NeoLife Physical Therapy and Wellness provides free aids and services to people with disabilities to communicate effectively with us, such as:
NeoLife Physical Therapy and Wellness provides free language services to people whose primary language is not English, such as:
If you need these services, please contact us at (228) 280-8120 or contact@neolifept.com.
If you believe that NeoLife Physical Therapy and Wellness has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
You can file a grievance in person, by mail, or by email. If you need help filing a grievance, we are available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.